Happy Holidays from NER Data Corporation

Everyone at NER wishes you and your family a safe and happy holiday season. As part of our ongoing efforts to help those in need here and serving in the military, NER has once again made donations to Feeding America and the USO on behalf our loyal customers.

We thank you for your business and look forward to a healthy and prosperous new year.



NER Holiday Schedule
December 24 - All Locations Closed
December 27 - Canada Locations Closed
December 31 - All Locations Closed

Thanksgiving Holiday

Our offices will be closed Thursday and Friday this week (11/25-26) as we share time with our families.

From all of us at NER, we wish you a very happy Thanksgiving.

Energy Incentives Support

NER Partners with Bluestone to Provide Energy Incentive Services

Two weeks ago, NER announced the addition of Bluestone’s Energy Conservation Services to our data center solutions portfolio. We are very excited about the prospects this relationship will bring to our reseller partners.

Bluestone can assist in the identification of energy conservation measures in facilities, qualify the measures for appropriate utility incentives, and manage construction of projects, working closely with the utilities to bring incentive money to customers.

Visit us for answers to the following questions.

- What is an Energy Rebate Program?
- What is the Energy Policy Act of 2005?
- Which States have Utility and/or Government Incentive Programs?
- Who’s Eligible to Participate?
- What’s Eligible for Rebates?
- What’s the Benefit?
- What’s the Rush?
- Why Engage NER?
- When to Engage Us?
- How to Engage NER?

Data Center Partner News

Here are some recent articles about our Data Center partners.

POLARGY
Polargy Launches Emergency Drop Away Panel
Polargy's Containment 'Drop Away' Panels
Polargy PolarPlex Drop Away Panels

OPENGATE DATA SYSTEMS
Data Center Cooling: Are We Innovating Yet?

ADAPTIVCOOL
AdaptivCOOL Awarded the Green IT Award by Japan’s Ministry of Economy, Trade and Industry (METI)

TRIPP LITE
Tripp Lite launches Smartonline hotswap Parallel UPS Systems
Tripp Lite Designs New Rack for Versatility

NER Learning Series

NER's complimentary Data Center Email Education Series consists of solutions to common problems found in nearly every Data Center. We encourage you to walk through your facility looking for the issues highlighted in each update.

Here’s the challenge… Do you think you can save over $10,000 just by implementing some of the suggestions? We do.

Topics include:
• 5 Simple Steps for Passive Thermal Containment
• 4 Simple Steps for Dynamic Airflow Management
• 3 Simple Steps for Power Consumption Monitoring
• 2 Simple Steps to Reducing Environmental Costs
• 1 Simple Step to Better Understand Your Data Center

The solutions range from simplistic to moderately complex. Following the principles will provide you a roadmap for improving your PUE and achieving greater efficiencies.

We recognize your need to implement improvements and show ROI, which is why NER offers a complete line of Data Center products and services.

NER to Offer Tripp Lite's Product Solutions for Data Centers

NER Data Corporation (NER) expands data center solutions by offering Tripp Lite products through NER's network of resellers. The Tripp Lite solutions complement NER's current cabinet and UPS portfolio, making the line extremely competitive against higher volume, lower cost manufacturers.

"Tripp Lite is a great addition for us. Their cabinet and accessory lines add more depth to our current offering, including 2 and 4-post racks, wall-mount cabinets, network cabinets, and overhead cable management. Their small-to mid-size data center power protection products provide innovative features not offered by many competitive products," said Rob Huttemann, Vice President at NER. "By adding Tripp Lite products, we are enabling our resellers to compete more aggressively for everyday business."

"We're excited about this new partnership with NER Data," said Bob Nahorski, Tripp Lite Vice President of U.S. Channel Sales. "NER is an innovative leader in the IT industry, with expertise in the design and construction of complete data center infrastructures. Tripp Lite's extensive line of power, network management and rack solutions integrate seamlessly with NER's strategic vision. We look forward to working with NER to distribute cutting-edge solutions that meet the evolving needs of its resellers, integrators, and end users."

Data centers in the United States consume more that 61 billion kilowatt hours of power each year, and data center operators are constantly challenged to mange more complex environments with reduced resources. Conditions like these are why NER is committed to expanding and providing a comprehensive line of data center technologies that increase overall efficiency and reduce consumption.

Read more about Tripp Lite

Power Transmission

The power transmission is the conduit for which power makes it way from the street to your equipment. Uninterruptable Power Supplies (UPS), transformers, Static Transfer Switches (STS), PDUs, breaker panels, Remote Power Panels (RPP), Cabinet Distribution Unit (CDU aka power strip), and Transient Voltage Surge Suppressor (TVSS) are all means for which power is conducted to the cabinets.

Just about every avenue for this power transmission charges a toll called “power factor”. The key is to reduce the avenues that cost the most. Current UPS are pretty efficient with power factors of 90%. This means that it costs 10% of the power that the UPS is delivering to the racks. Old UPS have power factors in the 80% range or worse. Many times this power factor is relative to the load that is placed on the UPS. The closer to the maximum rated load, the more efficient the UPS operates. This creates a bit of a conundrum for best practices. Typically redundant UPS does not carry a load more than 45% of its maximum rated capacity. This practice leaves overhead for fail over in the event of a UPS failure.

To remedy this issue, consider a UPS with internal N+1 redundancy. Size the UPS so that it has enough capacity for growth but not so much that it compromises efficiency. Be sure to review manufacturers’ specifications. Also find a UPS that is capable of being scaled up with the installation of modules and a software update.

Voltage reduction has a large tax associated with it. Most large buildings have 480 Volts 3phase servicing it. From there it passes through a transformer which breaks the power down to 240V, 220V, 208V, or 110V. A transformer can have a de-rated value of up to 75% of its rated capacity. The key here is to deploy an efficient transformer or run a higher voltage to the rack so that a transformer is not required at all.

These step-down de-rated losses can be eliminated by converting the UPS output power to 415V. The 415V three-phase output provides 240V single-phase input to the server. The higher voltage not only eliminates step down losses but also allows an increase in server power supply efficiency. Servers and other IT equipment are capable 240V input without any problems. The key downside is the inability to deliver 110V to legacy devices.

Web Updates

Over the next few weeks you will begin to notice changes to our website. We're in the process of updating product information including specifications, additional white papers and documentation, and eventually top SKUs. Here are a few improvements you can expect to see.

Easier Navigation with Direct Links to Products



Summary Information in a Quick View Format



Additional Detailed Product Specifications


If you have any questions about our product offering, additional solutions specs or just need a quote, please contact us at tssupport@nerdata.com

NER to Offer Bluestone’s Energy Incentive Services for Data Centers

NER now offers Bluestone’s Energy Conservation Services through a national network of resellers. These new services identify energy conservation measures in facilities, qualify the measures for appropriate utility incentives, and manage construction of projects, working closely with the utilities to bring incentive money to customers.

“Electric and gas utilities across the nation have created incentive rebate programs for their commercial and industrial customers to implement qualified energy saving projects. While these programs are readily available to customers, the variety and complexity of state rebate programs makes navigation and qualification difficult.” said Rob Huttemann, Vice President at NER. “With Bluestone’s help, we can take an energy conservation project from inception to completion, ensuring utility approval and lowering data center project costs for the customer.”

“The partnership with NER will make Bluestone services and solutions available on a much broader basis, and provide us a channel to share our expertise and experience with Utility incentives,” said Adam Fairbanks, Vice President of Business Development at Bluestone. “We have participated in utility programs for over twenty years and our engineers are skilled in qualifying efficiency measures for prescriptive, custom and comprehensive utility incentives. Last year we obtained over $4 million of incentives for efficiency projects at our customers’ facilities. We are confident in NER and their reseller partners’ ability to convey our story to a broad group of data center owners and operators.”

Data center power density grew an average of 15 percent per year over the past 10 years. This type of statistic is just one reason why NER is committed to providing environmentally responsible Solutions and Services that increase overall efficiency and reduce consumption.

Check out NER's Video

PLAY HERE

New Emerson Network Power Innovation Partnership Program

As most of you are aware, Emerson is combining the channel programs from Liebert and Avocent. The new channel program called Emerson Network Power Innovation Partnership Program is set to formally launch Monday, October 11, 2010.

NER is expanding our offering to now include Liebert product solutions. You can expect the same level of quality and value-added support for Liebert that you are accustom to for Avocent.



- As an Emerson Distribution Partner, NER offers the full line of Avocent and Liebert channel products
- NER will continue assisting you with pricing, registration support, and order fulfillment
- You can submit orders to NER for both Avocent and Liebert products on the same order

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Emerson held a pre-launch webcast Monday October 5th to review details of the combined program. Below are key program highlights.

Increased Access to Products

- Avocent Take Command Partners gain access to the full offering of the Emerson channel products. This includes racks, rack power, single-phase UPS, and NFORM software
- Liebert Partners obtain access to the Avocent product offering, including new categories for Data Center Management products and Data Center Planning products

Program Updates

- Program partners are designated as either Silver, Gold or Platinum level
- Emerson sent to you an announcement explaining the new program levels along with discounting guidelines for the new channel product categories: EP1, EP2, EP3, EP4, and EP5
- Standard products, designated SP1 and SP2, do not require registration
- Specialty products and Avocent Care products require a call to NER
- All ‘channel’ products and discounts are available through NER

Improved Project Registration

- Access to Project Registrations will be available through the updated Partner Portal
- Improvements include the elimination of the minimum dollar-value thresholds and increased registration discounts on Liebert ‘channel’ products
- 24-hour quick approval process for smaller projects/transactions, and 72-hour standard approval process for larger projects that require coordinated authorization
- The improved Project Registration Portal will be in place for both Avocent and Liebert products Monday, October 11th

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NER is committed to supporting you and our partners at Emerson. Please let us know if you have any questions.

- NER and Emerson Regional Channel Managers are available to support you with training, marketing, and other areas of channel support
- Please see the NER Map or the Emerson Map for a complete listing of Managers and their territories
- NER will continue to provides access to comprehensive Technical Support and Customer Service

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We recognize your need to implement improvements and show ROI, which is why NER offers a complete line of Data Center products and services.

Fan Assisted Floor Tiles

If sub-floor pressure is the factor for a cabinet overheating but it can not be relocated, there is a solution available. Smart fan assisted cooling can help remedy this issue. If the CRAC unit can not blow the cold air to the perforated tile, then draw it there with smart fan tiles that mount below the perforated tile.

Smart fan-assisted floor tiles utilize a temperature probe that is mounted in the target cabinet. This probe has set thresholds that act as a thermostat for the fan tile. The fan ramps up speed as the requirement increases. As the requirement decreases the fan will return to an idle speed.

It is critical to make sure that there is enough cooling capacity to support the data center load, otherwise fan tiles will only relocate the hot spot. It is also important to know that fans require power and therefore produce heat which is why you should install a variable speed fan tile that ramps up fan speed only when it is required.

The figure below illustrates how the fan assisted floor tile extracts the air from the sub-floor no matter what the sub-floor pressure is. The results (purple plume) are dramatic compared to the (yellow plume) passive perforated tile next to it.

Intelligent air movers for the exhaust air are also available. Much like the floor tile, the ducted fan utilizes a temperature probe to control fan speed. The air mover is placed above the suspended ceiling. 12” flex duct is routed from a ceiling vent placed above a hot spot, to the unit, and exhaust from a ceiling vent placed above a CRAC unit.

To learn more, click here.

NER National Sales Meeting

NER Data Corporation will be holding it's annual National Sales Meeting Sunday 9/26 thru Tuesday 9/28. Our entire team of field sales representatives will be in attendence. As a result, there may be a short delay in answering your voicemails and emails.

If you have immediate needs or questions, please contact our inside support team.



Technical Support
TSSupport@nerdata.com

Custome Service
TSPurchasing@nerdata.com

We want to thank you in advance for your patience!

Using Floor Tiles with Increased Perforation

Servers and other racked equipment are more than capable of cooling themselves with onboard fans. This equipment has a three part set of cooling specifications requiring the data center to supply.

- The first is air temperature typically between 65˚F and 80˚F.
- 30%-60% relative humidity (some experts prefer the higher air density that 60% RH has to offer however, there is a higher energy consumption associated with the production of humidity).
- CFM: 1 kW equals 120CFM to maintain a 20˚F delta through the device.

The percentage of perforation of the floor tile in conjunction with the sub-floor air pressure will dictate the amount of air that can flow through it. Increasing the percentage of perforation can increase the amount of air that the tile can flow, so why not replace all of the perforated floor tiles with 56% perforated grates? The answer; the sub-floor pressure may drop to the point where air delivery in sections of the data centers will depreciate greatly.

In the model below the top pane uses a single 56% perforated tile. The flow is increased through the 56% perforated tiles relatively. In the lower pane all of the perforated tiles are 56% perforated. The air flow varies greatly due to a drop in sub-floor pressure.

The key here is moderation. Place the higher perforated tiled in front of the higher density enclosures which require them. As mentioned above, 120cfm of air will maintain a 20˚F delta for a 1kW load. How can you tell if you are doing it right?

1. Measure the electrical load of the enclosure you are trying to cool. This can be done by multiplying the current reading on the power strip meters by the voltage of the power in the strips. Example: 22amps x 208volts= 4,576watts or 4.576kW.

2. Now multiply the 4.567kW by 120cfm = 548cfm of air required

3. Now you will need to use a tool called a “Flow Hood Balometer”. This flow hood has a 2’x2’ square box that fits over the 2’x2’ perforated floor tile. Inside the flow hood box is a meter that measures the amount of air flowing through it. These flow hood may be able to be rented from your local rental facility otherwise they rage from $800-$3000 new.

4. Adjust the percentage of perforation to match the airflow requirement as closely as possible. Some perforated floor tiles have an adjustable baffle that you can use to change the airflow of the tile.

5. Let the tile sit for about 20-30 minutes and return to take temperature readings at the front top, middle, and bottom of the cabinet. If any of the temperatures exceed 80˚F you may have to increase the cfm of air flow through the tile. You may also need to correct some in-efficiencies discussed further in this document.

6. Another option is to have a data center professional conduct a Computational Fluid Dynamic (CFD) study on your data center which can provide all of this information.

Interview in Lyra's The Hard Copy Observer

NER's Steve Oatway, President / COO and Scott Steele Scott Steele, Senior Vice President of Business Development recently sat down to talk more about the firm’s transformation and plans for the future.

Download the entire interview here.

Sub-Floor Air Flow & Redundancy

The sub-floor of a data center is very similar to a weather system. There are mountains and valleys in the form of sub-floor congestion and opposing fronts coming from multiple CRAC units. All of these factors together create high and low pressure areas. It is imperative to know where these areas exist under the floor because will affect the air delivered to your cabinets.

As CRAC units come on and off line, high and low pressure areas change. Vortexes that resemble hurricanes are common under the subfloor. You do not want your high density cabinet placed in the eye of that storm. Air delivery will be little or reversed. Air can be drawn under the floor from above. The CFD modeling can predict the locations of the high and low pressure areas under all of the redundant CRAC scenarios.

The figure below illustrates how the air plume thru the perforated tile decreases as it nears the center of the sub-floor vortex.

NER Expands Support Coverage

Have you taken notice of the new NER yet? Let me assure you it’s more than an image refresh. We’ve revitalized the heart and soul of NER this past year and now we’re on a mission to deliver to you the results. NER is focused more than ever on delivering effective and impactful solutions into IT. Recently, we added six new positions and re-aligned the sales organization to better service you, the customer. We made these changes with several objectives in mind:

- Increase the quantity and quality of our personnel in geographically desirable markets
- Specialize around solutions to shorten the sales cycle. Increased/focused expertise around MPS and iOS
- Focus efforts on the end-user while maintaining channel integrity
- Leverage the strengths of relationships with our traditional RSM sales team
- Bolster the efforts of our strategic vendor partners
- Generate qualified prospects and opportunities for our partners

Six (6) new positions include:
Three (3) Managed Print Specialists – Business Development Managers
- Focused on Print4.hp CLIP Program
- Highly visible to the End User and Partners throughout sales process
- Ability to articulate the value proposition of MPS engagement to reseller and end user
- East, Central, and West Region support in territory

Two (2) Data Center iOS Specialist / Technology Business Development Manager
- Engage End-Users, support the sales process, maintain channel integrity
- Experts in Data Center Energy Efficiencies
- In depth knowledge involving, power, monitoring, assessments, cabinets, cooling, etc…
- Expanded technical knowledge in the field closer to partners and end users

One (1) Business Development Telemarketing
- Primary focus is to be proactive in setting meetings for the outsides sales force and our channel partners at the end user level
- Lead Generation for Technology and Managed Print Solutions throughout U.S.

With the above changes in place, NER starts a new chapter in our history. As a sales force, we will focus on specific business units instead of being a sales force of generalists. Our new business development focus in Managed Print Solutions and the Data Center brings a level of expertise to the channel on a National basis. You will notice our cadence and tempo surrounding sales activities and market penetration increase to an unparalleled level. We will bring value to our channel partners and strategic vendor partners throughout the entire sales process.

Our regions are divided into five different geographical territories with overlapping resources for each territory. The Territories are defined as the West, North Central, South Central, North East and South East. Each territory has at least two resources available for sales activities which are dedicated to driving organic and profitable sales growth.

The doubling of our sales resource is exciting to us and we hope to our channel partners. We believe that our mutual success will follow as we have the ability and flexibility to make more joint end user sales calls. In closing, I encourage you to explore our newly revamped website, take time to introduce yourself to our sales team or contact me with any questions you may have regarding our refocused efforts.

Data Center Make Up Air Handler (MAH)

Make Up Air is an exchange of old stale air for fresh outside air. Most data centers rely on a building air handler to provide make-up air. This air handler is usually shared with adjacent rooms of the building. It also maintains positive air pressure in the data center. Make sure that the thermostat for this air source is located in a cold aisle of the data center and set accordingly.

A more efficient option is to have a data center dedicated Make up Air Handler provide the make up air. A dedicated MAH is also a great source for data center humidification and conditions 100% of the outside air entering the data center to its stringent requirements. Be sure to place the supply vents over the cold aisle and position the return so that it pulls air from the hot aisle.

Humidity Control

Drastic changes in humidity can be attributed to CRAC unit placement as well as multiple CRAC units not working together for a common goal. A short circuiting CRAC unit can over dry the air causing another CRAC unit in the same facility to register this dry air begin humidifying it-thus creating an endless energy draw.

In order for a CRAC unit to humidify the air, it must heat up and essentially produce steam. If the CRAC unit is heating then it is not cooling, there by reducing capacity. Several CRAC units can be rotating through these cycles. They are trying to condition the air individually rather than working together. It is imperative to reduce short circuiting to a minimum. Also network the CRAC units so they work as a team. A CFD study can find the source of the short circuit and help determine measures to reduce or remove them.

Another option is to remove humidity control from the CRAC units all together. Utilize a more efficient means for humidification by deploying ultra sonic humidifiers. Keeping the humidification separate allows the CRAC unit to dedicate their energies for cooling only.

Welcome to the New NER

NER Data Corporation -- a new company that brings forth forty years of history and experience combined with the energy and drive of a start up enterprise!

We bring forward with us our legacy of quality, service, innovation, and a history of helping our resellers enhance their business by bringing new products, services, and solutions to the marketplace. All of our offerings today are designed to lower the ultimate end users total cost of ownership in their IT enterprise; whether in their print or server environments. I have communicated directly to most of you through email blasts over the last year giving you updates on our September 2009 selection as an HP Collaborative Infrastructure Partner (CLIP Program); the December 2009 sale of our Image1 and Imaging Supplies business units to Clover; the strengthening of our partnership with United Stationers in early April 2010; and an open letter later that month explaining how all of these announcements interrelate. Today I am proud and excited to introduce you to the new identity of the NER that we have been striving to build for the past several years.

You may note that the word “Products” has been dropped from the company name. The simple reason is that our legacy focus on quality manufacturing of commodity products has changed to a focus on programs, service, solutions, and other higher value added offerings. Our concentrated focus on Managed Print Services and Data Center Infrastructure Optimization is led through consultative services in the data center, business process outsourcing for managed print, and the products that follow to lower the end users total cost of ownership. We have transitioned from a company name that was identified by the letters NER printed from a dot matrix impact printer to a name and a logo that is clean, crisp, and represents our future.

The icon on the side of the name means a number of things to our company and we hope to you. The image is built around a power button which to us represents a number of important things:

Powered by NER: similar to the Intel™ inside message, it is NER’s technology, programs, and infrastructure that power your ability as our partners to provide MPS and DC Infrastructure solutions to the end users.


Partner Ecosystem: to us the arrows around the sphere of the power button represent our partner ecosystem; whether it be the end user, our resellers, or our strategic partners. We believe that a partnered approach to the market is absolutely the way to be most successful going forward. We enable our partners and our partners enable us! We are all interrelated through a total system approach.


Sustainability: you will notice that the logo also incorporates the globally recognized image for recycling. Almost everything we do in our business whether it be in MPS or the DC has a green or sustainability element to it. Reduction of power consumption in the data center is a national priority. NER solutions enable this to happen. When optimizing a printer fleet you cannot ignore the operating costs of older technology. Today’s MFP’s require 75% less power to operate. As an organization we are committed to contributing to a sustainable IT enterprise.


Reflection: finally, the reflection on the bottom of the image. Illustrated how we are listening to you and to the market. Today’s NER offerings are centered around what we hear the reseller community, our strategic business partners, and end users tell us what they need to operate more efficiently. We will continue to listen, reflect, and strive to bring to the market unique and high value add offerings.

Improved Freight Quoting Process

NER is excited to announce an improved process for providing freight quotes. Starting on July 26, 2010 we will begin using new internal tools that minimize the steps involved in the freight quoting process, reduce the time to generate the freight quotes, and allow us to integrate the freight quote directly into the body of the product quote.

To take advantage of these new capabilities we need to you to provide us with a minimal amount of initial customer shipping information at the time you request the product quote:

Destination Zip Code / Destination City / Destination State

If you know that there is a special or expedited service required please let us know that information as well at the time of request.

Unless specified, our freight quotes correspond to a “ground service” for all parcel shipments, “dock delivery” for all palletized LTL (less then truckload) shipments, and “lift gate service with inside delivery” for all cabinet shipments.

Freight quotes are valid for thirty (30) days. Please be aware some minor variation between quoted and actual rates may occur due to the application of the fuel surcharge. Fuel surcharge rates are posted by the US Department of Energy. As part of the new process, Product quotes will now be valid for a thirty (30) day period to correspond with the freight quote. This change from our current 60 day policy, will make the process clear and simple for all involved.

We know you will find these new capabilities beneficial to your selling efforts, and we look forward to providing you with this new service. Please let us know if you have any questions.

Sincerely,
Robert Huttemann
Vice President, NER Technology Solutions

Tired of Getting Alarms About Switches Overheating?

Now You Can Maintain a Perfectly Controlled Environment for Your Network Switches.

The SwitchAir™ in-cabinet solution from Opengate provides effective cool air delivery for network switches with side-to-side, side-to-rear and rear-to-front airflow.

Switch port density makes it very convenient (and common) to place network switches facing the rear of rack where server port density resides to simplify network cabling. Due to switch high-port density, intake air is typically at the sides of the switch chassis with heat exhaust out the rear or other side of the network switch chassis.

SwitchAir delivers air to the switch via the SwitchAir Channels. SwitchAir 2U works with switches having; side intake-rear exhaust, side intake-side exhaust and rear intake-front exhaust. You can even stack switches with varying airflow patterns together.

- Quick and simple installation, SwitchAir installs in minutes
- Safely installs on network switches already in operation
- Developed in coordination with IT and network groups – ensures flexibility for most network switch types and installation methods
- Network switch receives cool air from outside the front of the rack and is delivered to the switch without hot air contamination
- Allows the continued practice of placing network switches inside the rack even with high-heat loads commonly generated by today’s energy efficient servers
- A passive SwitchAir 1U model is available specifically for the Cisco 4948

LEARN MORE

NER Employees complete IMPACT Training

During the week of June 14th, every NER employee located at our corporate facility participated in IMPACT training. The classes were extensive, intense yet very enjoyable for all. Here’s a little bit about IMPACT.

IMPACT is a Continuous Improvement Philosophy with Four Guiding Principles:
1. Total System approach where we look at how our actions affect the entire system so that we avoid creating problems elsewhere in the chain.
2. Process and Result driven where we understand that improved processes are the only way to get improved results.
3. Problems are Treasures that should be embraced for the opportunities they create.
4. Non-Judgmental approach to improvements fosters open communication and teamwork


IMPACT Promotes Seven Concepts to help Improve our Performance:
1. Quality at the Source
2. Speak with Data
3. Incremental Improvements
4. Customer/Market Focus
5. Standardized Work
6. Pre-Production Pioneering
7. Customer Identification

Lastly, IMPACT also Encourages Elimination of Waste Through the use of 7S
1. Separate and eliminate unnecessary items
2. Straighten necessary items in order for easy access and cleaning
3. Scrub every…make it clean
4. Safety is important…remove hazards from the workplace
5. Spread the message of the first four steps and make it a ‘way of life’
6. Standardize the first five steps with a system
7. Satisfy the internal and external customers

NER is dedicated to excellence in all that we do. Our renewed dedication to IMPACT in our process-oriented business will help us achieve our goal of being a World-Class organization.

Get to Know the People Behind NER

NER’s Steve Oatway, CEO and Chris Oatway, CFO recently sat down for an interview with Herb Cohen of The Executive Leaders Radio Show. Executive Leaders Radio conducts interviews of prominent CEOs, COOs, CFOs, CIOs and Presidents focusing on “what makes people tick.” Steve and Chris share insights into NER’s success and future as well as the dynamics of working with family members. In this day when CEOs and CFOs are shown in a negative light, it is refreshing to hear the positive aspects of what it takes to succeed.

Listen to the show via the web during the initial broadcast on Friday June 25th. Chris and Steve’s segment is scheduled to air approximately at 10:30am EDT. You can access the stream here. We will post the audio archive on our site as soon as it becomes available.


Download an Outlook Reminder

SwitchAir Advanced Cooling Solutions - New Product Introduction

Network Switch Cooling
Effective cool air delivery for network switches with side-to-side, side-to-rear and rear-to-front airflow. Maintain a perfectly controlled environment for your network switches with SwitchAirTM and EC Containment CoolingTM Systems from Opengate

Switch port density makes it very convenient to place network switches facing the rear of rack where sever port density resides to simplify network cabling. Due to switch high-port density, intake air is typically at the sides of the switch chassis with heat exhaust out the rear or other side of the network switch chassis.

SwitchAir 2U ensures up to two rear mounted switches are able to receive the required cool air from outside the rack. Use SwitchAir Cooling for effective cool air delivery to rear rack mounted 1U switches.

1U Switch air models are available.

SwitchAir delivers air to the switch via the SwitchAir Channels. SwitchAir 2U works with switches having; side intake-rear exhaust, side intake-side exhaust and rear intake-front exhaust. You can even stack switches with varying airflow patterns together.

• Quick and simple installation, SwitchAir installs in minutes
• Safely installs on network switches already in operation
• Developed in coordination with IT and network groups – ensures flexibility for most network switch types and installation methods
• Network switch receives cool air from outside the front of the rack and is delivered to the switch without hot air contamination
• Allows the continued practice of placing network switches inside the rack even with high-heat loads commonly generated by today’s energy efficient servers

Stop Wasting Money Cooling Your Facility

Did You Know?
▪ Missing 1U of blanking panels in each rack can result in almost $35,000 of additional annual cooling costs.
▪ Loosing CFM through raised floor cutouts could cost almost $50,000 in additional cooling during the year.
▪ Studies show cool supply air leakage can exceed 15% which can be significant since cooling is 40% of your electric bill each month.


NER offers Significant Savings Through Simple Solutions

By optimizing your cooling infrastructure, you can save thousands of dollars. According to the EPA’s Data Center report, improved airflow management can result in up to 30% improvement in infrastructure energy efficiency. Best of all, airflow infrastructure improvements can be done without disruption to any IT equipment inside your facility

NER Airflow Efficiency Solutions provide the means to minimize or eliminate bypass airflow (leakage) and mixing of cold supply with hot exhaust air.

Cooling Optimization
▪ KoldLok raised floor grommets
▪ PlenaForm below-floor baffles
▪ PolarDAM air dam foam & skirts
▪ HotSpotr floor tile air mover
▪ Rack dividers, inserts & end panels
▪ Cable Management
▪ HotLok blanking panels
▪ PlenaFill blanking panels
▪ Demand Based Cooling

Containment Solutions
▪ SiteX EC pressure-monitored, active chimneys
▪ PolarPlex curtains, rigid panels and doors


We recognize your need to implement improvements and show ROI, which is why NER offers a complete line of Data Center products and services. Visit us for more information or contact your Data Center technology experts at NER Data Products, 888-637-3282 x561 / tssupport@nerdata.com.

24x7 Self-Paced Online Learning

Our online training provides an easy means of acquiring demonstrable proficiency for a variety of high demand data center products and solutions. Learn at your own speed using our engaging learning modules that are available 24x7.

Each module is concise, easy to navigate, and easy to comprehend. We deliver “sales-centric” information that will help you identify opportunities and better present the proper solutions, products, and services.

Each module covers Industry/market drivers, features, benefits, top selling points, product comparisons, competitive information, and key qualifying questions. The learning modules are followed by a short quiz to verify your comprehension of the
presented material.


LEARNING MODULES

• iOS Solutions and Services
• Data Center Power Products
• Cooling Optimization
• Data Center Access & Control
• Monitoring Solutions
• Ultimate Core Cabinets
• Media Storage and Transport Products


ONLINE TRAINING

• Login to the NER website
The Login link is located in the upper right-hand corner of every page. You must have a valid NER website account. If you do not have an account, you can request one from the login page. Account activation can take up to 24-hours to process.

• Premium Content Section
Once logged in to the premium content section of the site, you will see the Online Testing link near the top of the page. Click the link to enter the Testing Portal.

• Testing Portal
The testing portal is divided into 4 main sections: Welcome - Default landing page / Home - Access to courses for which you enrolled / History - Lists the courses you have taken / Catalog - Access to where you can enroll in courses

• Courses Design
The training modules consist of slides with “salescentric” information that will help you to identify opportunities and better present the proper data center solution, product, and/or service.

Please read the slides carefully and take notes as needed. At the end of the instructional portion of each module you will be presented with a test that covers the material you just viewed. Prior to taking the test you will have the opportunity to review the material. Once you enter the test, you cannot go back to the instructional section.

You need to achieve a score of 90% or better to pass. When you pass a module, you will be presented with a Certificate of Recognition that you can download and print. If you receive a grade of less than 90%, you will have the opportunity to re-take the module.

Support requests can be submitted to: admin@nerdata.com

Dim vs. Dark Data Centers

An interesting article about Dim v. Dark data center. NER has access to a broad variety of products that can put you on your way to a DIM/DARK IT facility.
http://itknowledgeexchange.techtarget.com/tales-from-the-data-center/in-focus-dim-vs-dark-data-centers/

Visit us for more information about how to be dim!

NER Announces Channel Deal With Custom Mechanical Solutions

NER offers CMS’s Innovative Cooling Solutions Nationwide Through Network of Resellers.

NER has entered into an agreement with Custom Mechanical Systems (CMS). CMS is a leading provider of custom cooling/HVAC solutions for mission-critical facilities, including data centers, laboratories, cleanrooms and hospitals. Under the agreement, announced today at AFCOM’s Data Center World Conference in Nashville, TN, NER Data Products will distribute CMS’ innovative data center cooling systems to select resellers across the country.

“We have enjoyed tremendous success in improving airflow distribution,” said Greg Stover, Senior Vice President at NER. “By coupling our innovative solutions with these new High Efficiency Mechanical Cooling Solutions from CMS, we are now able to optimize Data Center Cooling efficiency to previously unseen levels. “

Cooling can consume half of the total energy used by a data center, and legacy cooling systems and “CRAC” units are incredibly inefficient and outdated; by using state-of-the-art modeling and design, CMS’ latest airflow technology offers the ability to reduce energy by 35-50% and lower maintenance and costs.

“This agreement will make CMS products previously marketed primarily throughout Silicon Valley and California available on a much broader basis, allowing data centers nationwide access to these advanced energy-saving products which have seen wide acceptance by California-based users,” said Dan Hyman, Founder and Principal at CMS. “Our products—deployed by leading worldwide data centers inside Brocade and Equinox—have the ability to save large amounts of energy and money, and we are confident in NER and their reseller partners’ ability to carry this message to a broad group of data center owners and operators.”

We recognize your need to implement improvements and show ROI, which is why NER offers a complete line of Data Center products and services.

Visit us for more information or contact your Data Center technology experts at NER Data Products, 888-637-3282 x561 / tssupport@nerdata.com.

COMING SOON! Online Training

24x7 Self-Paced Online Learning

Our online training will provide an easy means of acquiring demonstrable proficiency for a variety of high demand data center products and solutions. You can learn at your own speed using our engaging learning modules that are available 24x7.

Each module is concise, easy to navigate, and easy to comprehend. We deliver “sales-centric” information that will help you identify opportunities and better present the proper solutions, products, and services. Each module covers Industry/market drivers, features,benefits, top selling points, product comparisons, competitive information, and key qualifying questions. The learning modules are followed by a short quiz to verify your comprehension of the presented material.

Get Out of the Dark on Power

The easiest, most flexible way to gain complete visibility to your facility's power usage.

Innovative Packet Power “smart power cables” tailor how you monitor power and let you control usage, reduce costs, and be ready for questions surrounding carbon tax.

Packet Power’s wireless solution installs quickly -- no electricians, no Ethernet connections, and no complex configuration. You can start small on the circuits supplying a couple of cabinets, or go across every device in your facility – we’ll help set the power monitoring strategy that is right for you.

Packet Power allows your organization to:

- Accurately track true power consumption across time
- Set and achieve realistic energy efficiency goals
- Identify opportunities to smooth peak power usage periods
- Allocate power and cooling costs
- Identify and resolve data center hot spots
- Measure the real savings from initiatives such as virtualization and power-saving technology upgrades

The Packet Power system makes effective power monitoring easier and more affordable than ever before:

- Deploys at any combination of rack and device level
- Tracks real power consumption and temperature across time
- “Slice and dice” power consumption in multiple ways
- Operates as a stand-alone solution or in concert with your existing management tools

LEARN MORE

We recognize your need to implement improvements and show ROI, which is why NER offers a complete line of Data Center products and services. Visit us for more information or contact your Data Center technology experts at NER Data Products, 888-637-3282 x561 / tssupport@nerdata.com.

Don’t risk your career by overlooking the most simplest of details.

NER Data Products can help protect your entire facility, including production, services, and data storage areas, against water related problems with SeaHawk Water Leak Detection systems.


Systems can range from a single spot detector in a utility closet to robust systems that incorporate spot detectors, distant read panels, and the patented Water Leak Detection Cable. With Seahawk you will be notified about potential water risks before they become catastrophic.

Using spot detectors (water sensors) and distant read panels in combination with SeaHawk Water Leak Detection Cable will allow your organization to:

- Detect potential water leak problems early
- Receive immediate, flexible, and redundant notification
- Significantly minimize downtime
- Reduce financial risk
- Realize business continuity and contingency plan goals
- Utilize highly reliable, real-time alarm monitoring
- Implement cost-effective technology at unmatched value

High Risk Leak Areas:

- Heating/cooling water supply & return piping
- Condensation drains
- Air conditioning drip pans
- Overhead pipe runs and trays
- Chilled water piping
- Fire sprinkler systems
- Toilets, drains and other plumbing
- Roofs and basements

Common Applications:

SeaHawk Leak Detection Cable, spot detectors, and distant read panels have a wide range of uses, and are commonly seen in mission critical sites such as data centers, healthcare facilities, clean rooms, and anywhere else where technical equipment runs the risk of water damage.


We recognize your need to implement improvements and show ROI, which is why NER offers a complete line of Data Center products and services.

Visit us for more information or contact your Data Center technology experts at NER Data Products, 888-637-3282 x561 / tssupport@nerdata.com.

Data Center Cooling Got You Hot?

Proper airflow distribution and delivery is the key to providing optimal cooling and efficiency to today’s increasingly higher density server racks.

HotSpotr™ fan assisted floor tiles eliminate hot spots caused by today’s High Density loads. HotSpotr mechanically delivers more air (up to 1200 cfm) to the face of your hottest racks.

Most Data Centers cool their entire room to the hottest racks, so when you eliminate the hot spots, you can reduce your overall cooling requirement, raise supply air temperatures and return set-points, improve efficiency, and dramatically lower cooling costs.

Key Feature Include:
- Easy installation and integration without interruptions. Installs in the place of (can ship attached to new tile) or be installed under an existing perfed tile.
- Safely air-cools and supports 10-12kW racks
- Delivers up to 1200 CFM vs. 25% tile average of 300cfm, and 56% tile average of 600 cfm
- Replaces and/or mounts directly to popular grates (adaptors available for all 24” and 600mm floor and tile types)
- Thermostatically controlled to dynamically maintain desired temperatures
- Scalable - so you can start by trying just one HotSpotr to cool your hottest rack
- Can be networked for more robust “Demand Based Intelligent Cooling” Solution with Monitoring Service

HotSpotr enables you to mechanically overcome hot spots by delivering more cooling only where it’s needed and only when it’s needed. The result is more efficient cooling from your existing cooling investment.

Data Center Infrastructure cooling issues that can be quickly solved with HotSpotr include underfloor obstructions, shallow raised floor height, high density racks, poor CRAC placement, poor rack placement, and poor room layout. In short, the HotSpotr is a quick and effective solution to solve Data Center airflow and cooling problems that cannot be solved by today’s passive cooling methods and design methods. Learn More About HotSpotr

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15% Off HT-500 Model Promotion
Limited Time - Limited Quantity

Contact Us For More Information
888-637-3282 x561 or
tssupport@nerdata.com

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We recognize your need to implement improvements and show ROI, which is why NER offers a complete line of Data Center products and services.

Visit us for more information or contact your Data Center technology experts at NER Data Products, 888-637-3282 x561 / tssupport@nerdata.com.

Feeling Uninformed about PUE & DCiE? Get Wise.

MetricWise is a cost effective, easily deployed, web-based appliance that collects metered information to calculate Power Utilization Effectiveness (PUE) and Data Center Infrastructure Efficiency (DCiE).

MetricWise solves problems associated with estimating and determining PUE based on nameplate data. The interface provides real-time measurements from up to 10 electrical meters and gives users a way to compare their data center metrics against other data centers using consistent measurement standards. This optional ability to post data to a secure website that displays metrics from all participating organizations allows registered users to collaborate and discuss their efforts to drive energy consumption down.

MetricWise supports SNMP, BACnet TCP/IP and Modbus TCP/IP so it can be easily and cost effectively integrated with existing management systems.

The system dashboard displays dynamic gauges, charts, and graphs to help baseline, improve, and measure outcomes of various greening efforts. The feature-rich base system includes:

- Ability to store up to two full years of historical readings
- Web-based interface with dashboard views of data
- Supports up to 10 real-time meters
- Calculates, displays, and logs PUE and DCiE
Learn More

We recognize your need to implement improvements and show ROI, which is why NER offers a complete line of Data Center products and services.

Visit us for more information or contact your Data Center technology experts at NER Data Products, 888-637-3282 x561 / tssupport@nerdata.com.